LEGAL

Privacy Policy

Last Updated: July 19, 2026

Welcome to Boston Harbor Mechanical (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at https://bostonharbormechanical.com (the “Site”) or use our residential, commercial, and emergency HVAC services.

 

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you choose to use our “CONTACT NOW” forms, book an appointment, or request our 24/7 emergency service.

  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you utilize our HVAC financing options or pay for maintenance and installation services.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Deliver, manage, and execute residential and commercial HVAC services (including installations, repairs, heat pump maintenance, mini-splits setup, and new construction design).

  • Respond to emergency HVAC service calls within our service areas throughout Massachusetts and New Hampshire.

  • Process payments, service agreements, and coordinate financing options.

  • Email or call you regarding your appointments, service updates, or inquiries.

  • Fulfill and manage requests made via our web contact forms.

3. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations, including:

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

     
  • Financing Partners: If you apply for HVAC financing through our platform, your details will be securely shared with our financing partners to evaluate and process your request.

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

 

5. Third-Party Websites

The Site may contain links to third-party websites of interest, including external maps (e.g., Google Maps locations for our service areas) and financing institutions. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Privacy Rights

Depending on your location (Massachusetts or New Hampshire), you may have certain rights regarding your personal data, including the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Boston Harbor Mechanical

Service Area: Massachusetts & New Hampshire (24/7 Emergency Service Available)

Phone: 978-641-4091

Email: sean.bostonharbormechanical@gmail.com

Website: https://bostonharbormechanical.com